An investigation of the asymmetric relationships between service quality attributes and customer engagement: a three-factor theory approach

Albayrak T., Davras Ö., Caber M., Mıkulıc J.

JOURNAL OF HOSPITALITY MARKETING AND MANAGEMENT, cilt.24, sa.12, ss.1-19, 2024 (SSCI, Scopus)

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 24 Sayı: 12
  • Basım Tarihi: 2024
  • Doi Numarası: 10.1080/19368623.2024.2327077
  • Dergi Adı: JOURNAL OF HOSPITALITY MARKETING AND MANAGEMENT
  • Derginin Tarandığı İndeksler: Social Sciences Citation Index (SSCI), Scopus, Academic Search Premier, IBZ Online, ABI/INFORM, Business Source Elite, Business Source Premier, CAB Abstracts, Hospitality & Tourism Complete, Hospitality & Tourism Index
  • Sayfa Sayıları: ss.1-19
  • Süleyman Demirel Üniversitesi Adresli: Evet