An investigation of the asymmetric relationships between service quality attributes and customer engagement: a three-factor theory approach

Albayrak T., Davras Ö., Caber M., Mıkulıc J.

JOURNAL OF HOSPITALITY MARKETING AND MANAGEMENT, vol.24, no.12, pp.1-19, 2024 (SSCI, Scopus)

  • Publication Type: Article / Article
  • Volume: 24 Issue: 12
  • Publication Date: 2024
  • Doi Number: 10.1080/19368623.2024.2327077
  • Journal Name: JOURNAL OF HOSPITALITY MARKETING AND MANAGEMENT
  • Journal Indexes: Social Sciences Citation Index (SSCI), Scopus, Academic Search Premier, IBZ Online, ABI/INFORM, Business Source Elite, Business Source Premier, CAB Abstracts, Hospitality & Tourism Complete, Hospitality & Tourism Index
  • Page Numbers: pp.1-19
  • Süleyman Demirel University Affiliated: Yes